Privacy Policy

Welcome to Gritizer! This Privacy Policy informs you about how we collect, use, share, and protect the personal information you provide while using our services. By accessing or using our website and mobile application, you agree to the terms outlined in this Privacy Policy.

Data Collection

trainer information

When you register for an account on Gritizer as a trainer, we collect personal and business information necessary for managing your profile and services, including

  • Personal and contact details (e.g., name, email address, date of birth, gender).
  • Business-related information, including the size, type, and specialty of your business.
  • Payment details, which are securely processed by our third-party payment provider. Gritizer does not store full credit card details.

    • client information

    Personal trainers may upload client data to Gritizer to help manage client programs and monitor progress. This data may include:

  • Basic personal details (e.g., name, email address, date of birth, gender).
  • Health and fitness data, including fitness goals, workout metrics, nutrition plans, and progress tracking.
  • Payment information for subscriptions or services, processed by our secure payment provider.

    • Gritizer acts as a data processor for Client Information, while trainers act as the data controllers responsible for determining how to use client data. However, in some cases, Gritizer may process client information to meet legal and regulatory requirements.

    Usage Data

    We collect data on how users interact with our platform to enhance functionality and user experience, including:

  • Details of visits to our platform, traffic data, actions taken, and other communication data.
  • Device and connection information, such as IP addresses, browser type, operating system, device type, location, and time zone.
  • Metadata associated with files and activity on Gritizer.

    • How We Use Your Information

    Providing and Improving Services

    We use your data to operate, maintain, and enhance the features and functionality of Gritizer’s services, including client management, progress tracking, and communication.

    Providing and Improving Services

    We may use your contact information to send you updates, newsletters, and service notifications. You may opt out of marketing communications at any time.

    Providing and Improving Services

    Trainers use Gritizer to manage client relationships, track client progress, and provide personalized programs. Gritizer does not access or use client data for purposes other than providing services to trainers and clients as requested.

    Data Sharing and Disclosure

    Trainer-Client Access

    Trainers have access to their clients' personal and fitness information to deliver services, such as program management and progress tracking. Trainers are responsible for safeguarding client data and adhering to data protection laws.

    Service Providers

    We engage third-party service providers to assist with platform operations, such as payment processing, data storage, and analytics. These providers have limited access to data and are contractually obligated to protect it.

    Legal Obligations

    We may disclose personal information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

    Your Data Choices and Rights

    Access and Correction

    You can access and update your account information through your profile settings or by contacting us.

    Data Deletion

    You may request the deletion of your personal data or account. We may retain certain data as required by law or for legitimate business purposes.

    Opt-Out of Marketing Communications

    You can opt out of marketing emails by following the unsubscribe instructions in our communications.

    Data Security

    We implement industry-standard security measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security. To help protect your information, we recommend that you: Keep your Gritizer account password confidential and avoid sharing it with others. Contact us immediately if you receive suspicious communication requesting personal or account information.

    Children’s Privacy

    Gritizer is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we discover such information, we will take steps to delete it.

    Changes to this Privacy Policy

    We may update this Privacy Policy periodically. Any changes will be posted on this page, and, if significant, we will notify you by email or app notification. Your continued use of our services after the changes take effect constitutes your acceptance of the updated Privacy Policy.